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KSD, because every business is a different challenge ..!

Acceptance of the terms of the contract
The following terms represent a legal agreement between You (also described as "Customer") and KSD America SA de CV (also described indiscriminately as KSD America). By making an order, accepting the delivery of a product, accessing, browsing and / or using this site (ksd-america.com), you agree that you have read, understood and agreed to abide by these terms and comply with all the regulations listed on the site and applicable laws. You and KSD America agree that the following terms and conditions are the sole terms governing sales transactions between the customer and KSD America de CV. If you do not agree to these terms, do not use this site. Any attempt to alter, suppress or modify these terms and conditions by the customer will be considered a material alteration to this agreement and, consequently, will be null and void. Any claim related to the use of this site and the materials contained herein will be governed by the terms of the site and the applicable laws of the Federal District of México.
Sales Policy
KSD AMERICA RESERVES THE RIGHT TO CANCEL ANY ORDER AND / OR LIMIT THE AMOUNT OF ITEMS TO BE ABLE TO PROVIDE SPECIAL PRICES FOR ALL CUSTOMERS.
KSD America will not be responsible for any typographical, omission or other errors regarding prices or any other information displayed on the site.
The Prices, descriptions and details of the products are subject to Change and without Previous Notice. We make a great effort to update the price list periodically however the final price is subject to change at the time of placing your order.
Prices and stocks subject to availability at the wholesaler or manufacturer's store.
All orders are subject to the KSD America Terms and Conditions of Use
KSD America reserves the right to refuse any order whether paid or not.
KSD America will not pay interest on returns or refunds under any circumstances or on a form of payment basis.
All products have original warranty with the manufacturer. So the customer must contact the manufacturer for any technical support or warranty.
In case the model is not the one that you acquired, it should NOT be opened the packaging and must report within the next 24 hours of the package arrived. Under no circumstances will a product be returned if the box or seals were broken.
The customer pays the cost of return freight in all cases.
The original shipping cost will not be refunded under any circumstances.
Any cancellation of orders or changes thereto must be made by contacting customer service at +52 55 6833 1736.
All orders are subject to a processing time of up to 2 days from Monday to Friday. If you request the shipment to alternate addresses your shipment may last an extra day for the purpose of verifying the address.
For orders paid by credit card, PayPal or any other payment service provider, KSD America can request documentation to verify your identity and address.
KSD America does not process orders or ship on Saturdays and Sundays.
In some promotional items there will be limits on quantities.
All orders in which a coupon has been used are subject to verification of data. You may be asked for some of these documents after placing your order: Copy of official identification.
All orders using a coupon that can be used only once per customer must be received by the same customer and not by third parties.
The stocks shown are at the time of placing your order and may vary according to the actual availability at the warehouse of the wholesaler or manufacturer. No products will be automatically guaranteed or removed unless expressly stated by the KSD America system or executive.
Orders with more than 72 hours of having been made and not paid can be canceled automatically unless the customer expressly requests that where it will be agreed if the price and stocks are still valid.
The existence of the products confirmed by the executive of KSD America, is at the moment of placing your order, in case that the payment of the same is not credited the same day, the section can be canceled being the products subject to being assigned to other orders later.
KSD America ship outside the Republic of Mexico.

For shipping outside the Mexican Republic, the import taxes in the country of destination, are by responsibility of the customer.
All orders on request have an estimated time of 4 to 6 weeks.
Any order that can not be delivered within 6 weeks will be automatically canceled.
Manufacturers may at any time decide not to stock an ordered product on request.
The prices of all products ordered on order are estimated, if at the time the product is supplied its price is higher than estimated, the customer must pay the difference to release the order. If the price is less than estimated, the difference will remain as a balance in favor of the customer.
At the moment of canceling an order on order for any of the aforementioned causes, the customer will be notified and can decide if you want to use the money as a balance in favor to make another purchase or if you want a refund.
KSD America will not make refunds on orders of € 500 or less, in which case the amount will automatically be settled as a balance in favor of the customer to be used in another purchase.
For more information on warranties, shipments, cancellations and returns, visit the corresponding section.
Orders paid through the PayPal system and Credit or Debit Card.
All payments received through PayPal system or with Debit or Credit Card, are subject to verification of data. You may be asked for some of these documents after placing your order: Copy of official identification, proof of address. The address registered in KSD America must be the same as that registered in the PayPal payment account. In case of requesting these documents and not receiving them, your order will be canceled and your payment will be refunded / refunded.
In the case of PayPal and for your security we accept payments preferably from verified PayPal users. If you make a payment and are not a verified user, your payment will be refunded if your identity and shipping address can not be verified correctly.
Any payment received by PayPal may be reimbursed if the conditions described and with which KSD America personnel deem necessary to ensure the fidelity of the information are not met.
Any payment received with a Credit or Debit Card may be canceled or refunded if the identity of the user and / or customer and / or KSD can not be verified. No refunds or refunds will be paid under any circumstances.
Competition
The commercial operations between KSD America SA de CV and its consumers will be governed by the Federal Law of Consumer Protection of the Country and any controversy arising from the application of the same will be vented to the authorities and courts of your Country, indicated by KSD America SA de CV, expressly renouncing any other jurisdiction that may correspond to them by reason of their present or future domicile. We reserve the right to make changes to our site and / or exclusions, terms and conditions at any time. With respect to the commercial information and general provisions for the products offered by KSD America SA de CV, it is observed what the official Mexican norms applicable to them have.
Intellectual Property Law
The material provided on this Site is protected by law, including, but not limited to, Trademark and Copyright Laws and international treaties. This Site is controlled and operated by KSD America SA de CV.
The content and software on this website may only be used as a purchase resource. Any other use, including the reproduction, modification, distribution, transmission, re-publication, display or execution of the content of this page is strictly prohibited.
Names and Marks
KSD America SA de CV. does not legally represent any of the brands it sells. KSD America SA de CV acts only as distributor of the brands indicated below (only makes purchase and sale of the products or services that said Trademarks cover based on the offers of purchase and sale of their customers).
Usage Restrictions
No part of the material provided on this Site may be copied, reproduced, distributed, downloaded, deployed, published or transmitted in any form or by any means, including but not limited to electronic, mechanical, photocopying, recording or otherwise, without the prior written consent of KSD America SA de CV or the owner of the information. Permission is granted solely to display, copy, distribute and download the materials on the Site for non-commercial personal use, provided that material may not be modified and any notices of the right of ownership contained in the material shall be maintained. This permission is automatically terminated if any of the terms or conditions are broken.

Any unauthorized use of this material on the Site may violate copyright, trademark, privacy, publicity, and copyright laws and regulations.
Limited Liability
Under no circumstances, including but not limited to negligence, KSD America SA de CV will be responsible for any direct, indirect, incidental or consequential damages caused by the use of this site even if it has been advised of the possibility of this.
Reviews of Terms of Use
These terms and conditions are subject to change at any time, without notice, in writing or otherwise. Consequently, please review these terms and conditions carefully each time you place an order or by accepting the delivery of the products of KSD America SA de CV or any other representative or mediator who will deliver the product to you. Acceptance of the terms of the agreement
The following terms represent a legal agreement between You (also described as "Customer") and KSD America SA de CV (also described indiscriminately as KSD America). By making an order, accepting the delivery of a product, accessing, browsing and / or using this site (ksd-america.com), you agree that you have read, understood and agreed to abide by these terms and comply with all the regulations listed on the site and applicable laws. You and KSD America agree that the following terms and conditions are the sole terms governing sales transactions between the customer and KSD America de CV. If you do not agree to these terms, do not use this site. Any attempt to alter, suppress or modify these terms and conditions by the customer will be considered a material alteration to this agreement and, consequently, will be null and void. Any claim related to the use of this site and the materials contained herein will be governed by the terms of the site and the applicable laws of the Federal District.
Sales Policy
KSD AMERICA RESERVES THE RIGHT TO CANCEL ANY ORDER AND / OR LIMIT THE AMOUNT OF ITEMS TO BE ABLE TO PROVIDE SPECIAL PRICES FOR ALL CUSTOMERS.
KSD America will not be responsible for any typographical, omission or other errors regarding prices or any other information displayed on the site.
The Prices, descriptions and details of the products are subject to Change and without Previous Notice. We make a great effort to update the price list periodically however the final price is subject to change at the time of placing your order.
Prices and stocks subject to availability at the wholesaler or manufacturer's store.
All orders are subject to the KSD America Terms and Conditions of Use
KSD America reserves the right to refuse any order whether paid or not.
KSD America will not pay interest on returns or refunds under any circumstances or on a form of payment basis.
All products have original warranty with the manufacturer. So the customer must contact the manufacturer for any technical support or warranty.
In case the model is not the one that you acquired, it should NOT be opened the packaging and must report within the next 24 hours of the package arrived. Under no circumstances will a product be returned if the box or seals were broken.
The customer pays the cost of return freight in all cases.
The original shipping cost will not be refunded under any circumstances.
Any cancellation of orders or changes thereto must be made by contacting customer service at 55 6833 1736.
All orders are subject to a processing time of up to 2 days from Monday to Friday. If you request the shipment to alternate addresses your shipment may last an extra day for the purpose of verifying the address.
For orders paid by credit card, PayPal or any other payment service provider, KSD America can request documentation to verify your identity and address.
KSD America does not process orders or ship on Saturdays and Sundays.
In some promotional items there will be limits on quantities.
All orders in which a coupon has been used are subject to verification of data. You may be asked for some of these documents after placing your order: Copy of official identification.
All orders using a coupon that can be used only once per customer must be received by the same customer and not by third parties.
The stocks shown are at the time of placing your order and may vary according to the actual availability at the warehouse of the wholesaler or manufacturer. No products will be automatically guaranteed or removed unless expressly stated by the KSD America system or executive.

Orders with more than 72 hours of having been made and not paid can be canceled automatically unless the customer expressly requests that where it will be agreed if the price and stocks are still valid.
The existence of the products confirmed by the executive of KSD America, is at the moment of placing your order, in case that the payment of the same is not credited the same day, the section can be canceled being the products subject to being assigned to other orders later.
KSD America also ships outside the Republic of Mexico.
For shipping outside the Mexican Republic, the import taxes in the country of destination, are by responsibility of the customer.
All order orders have an estimated delivery time of 1 to 10 business days.
Any order that can not be delivered within 10 business days will be automatically canceled.
Manufacturers may at any time decide not to stock an ordered product on request.
The prices of all products ordered on order are estimated, if at the time the product is supplied its price is higher than estimated, the customer must pay the difference to release the order. If the price is less than estimated, the difference will remain as a balance in favor of the customer.
At the moment of canceling an order on order for any of the aforementioned causes, the customer will be notified and can decide if you want to use the money as a balance in favor to make another purchase or if you want a refund.
KSD America will not make refunds on orders of € 500 or less, in which case the amount will automatically be settled as a balance in favor of the customer to be used in another purchase.
For more information on warranties, shipments, cancellations and returns, visit the corresponding section.
Orders paid through the PayPal system and Credit or Debit Card.
All payments received through PayPal system or with Debit or Credit Card, are subject to verification of data. You may be asked for some of these documents after placing your order: Copy of official identification, proof of address. The address registered in KSD America must be the same as that registered in the PayPal payment account. In case of requesting these documents and not receiving them, your order will be canceled and your payment will be refunded / refunded.
In the case of PayPal and for your security we accept payments preferably from verified PayPal users. If you make a payment and are not a verified user, your payment will be refunded if your identity and shipping address can not be verified correctly.
Any payment received by PayPal may be reimbursed if the conditions described and with which KSD America personnel deem necessary to ensure the fidelity of the information are not met.
Any payment received with a Credit or Debit Card may be canceled or refunded if the identity of the user and / or customer and / or KSD can not be verified. No refunds or refunds will be paid under any circumstances.
Competition
The commercial operations between KSD America SA de CV and its consumers will be governed by the Federal Law of Consumer Protection of the United Mexican States and any controversy arising from the application of the same will be vented to the authorities and courts of Mexico City, CDMX, expressly renouncing any other jurisdiction that may correspond to them by reason of their present or future domicile. We reserve the right to make changes to our site and / or exclusions, terms and conditions at any time. With respect to the commercial information and general provisions for the products offered by KSD America SA de CV, it is observed what the official Mexican norms applicable to them have.

Intellectual Property Law
The material provided on this Site is protected by law, including, but not limited to, Trademark and Copyright Laws and international treaties. This Site is controlled and operated by KSD America SA de CV.
The content and software on this website may only be used as a purchase resource. Any other use, including the reproduction, modification, distribution, transmission, re-publication, display or execution of the content of this page is strictly prohibited.
The charge of the recipes of the products as well as their privacy and secrecy, are under the total responsibility of the client separating KSD America from any responsibility of misuse of the same and / or the contents of its system, however KSD America will not divulge no sensitive information to third parties. It is the responsibility of the final customer to ensure that their sensitive material is not disclosed by its own staff and / or employees.
Names and Marks
KSD America SA de CV. does not legally represent any of the brands it sells. KSD America SA de CV acts only as distributor of the brands indicated below (only makes purchase and sale of the products or services that said Trademarks cover based on the offers of purchase and sale of their customers).
Usage Restrictions
No part of the material provided on this Site may be copied, reproduced, distributed, downloaded, deployed, published or transmitted in any form or by any means, including but not limited to electronic, mechanical, photocopying, recording or otherwise, without the prior written consent of KSD America SA de CV or the owner of the information. Permission is granted solely to display, copy, distribute and download the materials on the Site for non-commercial personal use, provided that material may not be modified and any notices of the right of ownership contained in the material shall be maintained. This permission is automatically terminated if any of the terms or conditions are broken. Any unauthorized use of this material on the Site may violate copyright, trademark, privacy, publicity, and copyright laws and regulations.
Limited Liability
Under no circumstances, including but not limited to negligence, KSD America SA de CV will be responsible for any direct, indirect, incidental or consequential damages caused by the use of this site even if it has been advised of the possibility of this.

Important:
KSD financing is applicable exclusively to KSD branded products. The products of other brands will have to be totally liquidated before their respective installation to the client.
The customer becomes the owner of the hardware and software when completing the contracted monthly payments or when fulfilling the cash payment.
* Remote emergency technical support free of charge and life for own fault of the system (does not include re-schedules, device configurations and / or device, technical visits, or additional training or implementations, these cases will generate additional charges as required).
Complete remote technical support 75 € / Month (does not include re-programming or technical visits). Semi-annual or annual payment.
The guarantee of the software made to measure is 30 days counted from the day of the installation to make possible changes of programming or implementations.
Direct warranty is granted by default of manufacture, according to specification in each product, by all equipment with KSD brand.
The monthly payments must be paid between the 1st and 5th day of each month. The fee equivalent to 4% of the value of the monthly payment per month will be applied to all monthly payments paid after the 5th of each month.
In the event of a delayed payment an additional charge will be applied equivalent to the 4%/month.
It is possible to make capital contribution to decrease the value of the monthly or the number of monthly payments. In this case they will be granted a discount of 5% on all the advance payments.
All terms and conditions are understood to be accepted in all their parts at the time of receiving the first payment corresponding to the form of investment chosen by the customer or if the customer sends confirmation of purchase by email.
Equipment, consumables and third-party software listed are suggested. The customer can quote the same equipment on his own without any inconvenience. This includes unit prices in the quotation. It is also possible for the customer to use other equipment or software of his choice instead of the ones quoted, in which case we suggest that you consult with KSD America personnel, the specifications that are considered necessary.
For equipment purchased with other non-KSD suppliers, KSD does not guarantee them to operate properly.
Quotations include basic training necessary for operation for both servers and managers. If special training is required so that they can handle the system in greater depth, it will be quoted later if necessary.
Payment by credit or debit card generates a charge of 3.2% of the total.
Free KSD emergency call service for all KSD customers 365 days a year (due to system failures) by sending an email to support@ksd.mx indicating your telephone number so that you can call back and respond to your needs (average waiting time of 30 minutes).
For programming, various configurations, training and other questions, please contact us from Monday to Friday from 9:00 a.m. to 6:00 p.m. We remind you that programming, various configurations, technical visits and additional training can cause you an extra cost not included in the initial contracting of your KSD system.
The accuracy of the sales prices of the products, are under the complete responsibility of the client disclaiming any responsibility of KSD America.

Updates to the KSD software are free (usually attributable to tax updates and are not programming or changes to the system) except for the client who is not up to date with the payment of their KSD invoices on the update dates (whether purchase invoices, remote technical support or any additional service). In this case the update will carry a cost equal to the value of the invoices pending payment plus 10%.
The prices are established in National Currency and must be added the corresponding VAT at the time of invoicing
To initiate the configuration, it is necessary to formalize the Order / Contract, by means of the corresponding signature, or confirmation by e-mail, as well as the cash payment of 100% of the applicable advance (if not granted different deals).
The delivery time of the custom software is 7/21 days from the first advance payment payment requested (as long as the customer provides all the product information in time).
Offers and promotions not cumulative.
Upon the occurrence of 3 unpaid payments of the contracted payments by the customer, the customer agrees to forfeit all rights for the payments made so far and authorizes KSD America to immediately withdraw all the material installed on the basis of this quote, as well like all licenses without refunding any amount of money.

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Reviews of Terms of Use
These terms and conditions are subject to change at any time, without notice, in writing or otherwise. Consequently, please review these terms and conditions carefully each time you place an order or by accepting the delivery of the products of KSD America SA de CV or any other representative or mediator who will deliver the product to you.

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